ICALEPCS2023 - List of Authors (Baymani, S.)

Paper	Title	Page
TU2AO01	The Hybrid Identity of a Control System Organization: Balancing Support, Product, and R&D Expectations	303
	S. Baymani PSI, Villigen PSI, Switzerland
	Controls organizations are often expected to fulfill a dual role as both a support organization and an R&D organization, providing advanced and innovative services. This creates a tension between the need to provide services and the desire and necessity to develop cutting-edge technology. In addition, Controls organizations must balance the competing demands of product development, maintenance and operations, and innovation and R&D. These conflicting expectations can lead to neglect of long-term strategic issues and create imbalances within the organization, such as technical debt and lack of innovation. This paper will explore the challenges of navigating these conflicting expectations and the common traps, risks, and consequences of imbalances. Drawing on our experience at PSI, we will discuss specific examples of conflicts and their consequences. We will also propose solutions to overcome or improve these conflicts and identify a long-term, sustainable approach for a hybrid organization such as Controls . Our proposals will cover strategies for balancing support and product development, improving communication, and enabling a culture of innovation. Our goal is to spark a broader discussion around the identity and role of control system organizations within large laboratory organizations, and to provide concrete proposals for organizations looking to balance competing demands and build a sustainable approach to control systems and services.
	Slides TU2AO01 [2.129 MB]
DOI •	reference for this paper ※ doi:10.18429/JACoW-ICALEPCS2023-TU2AO01
About •	Received ※ 05 October 2023 — Revised ※ 07 October 2023 — Accepted ※ 18 November 2023 — Issued ※ 12 December 2023
Cite •	reference for this paper using ※ BibTeX, ※ LaTeX, ※ Text/Word, ※ RIS, ※ EndNote (xml)

Paper

Title

Page

The Hybrid Identity of a Control System Organization: Balancing Support, Product, and R&D Expectations

303

S. Baymani
PSI, Villigen PSI, Switzerland

Controls organizations are often expected to fulfill a dual role as both a support organization and an R&D organization, providing advanced and innovative services. This creates a tension between the need to provide services and the desire and necessity to develop cutting-edge technology. In addition, Controls organizations must balance the competing demands of product development, maintenance and operations, and innovation and R&D. These conflicting expectations can lead to neglect of long-term strategic issues and create imbalances within the organization, such as technical debt and lack of innovation. This paper will explore the challenges of navigating these conflicting expectations and the common traps, risks, and consequences of imbalances. Drawing on our experience at PSI, we will discuss specific examples of conflicts and their consequences. We will also propose solutions to overcome or improve these conflicts and identify a long-term, sustainable approach for a hybrid organization such as Controls . Our proposals will cover strategies for balancing support and product development, improving communication, and enabling a culture of innovation. Our goal is to spark a broader discussion around the identity and role of control system organizations within large laboratory organizations, and to provide concrete proposals for organizations looking to balance competing demands and build a sustainable approach to control systems and services.

Slides TU2AO01 [2.129 MB]

DOI •

reference for this paper ※ doi:10.18429/JACoW-ICALEPCS2023-TU2AO01

About •

Received ※ 05 October 2023 — Revised ※ 07 October 2023 — Accepted ※ 18 November 2023 — Issued ※ 12 December 2023

Cite •

reference for this paper using ※ BibTeX, ※ LaTeX, ※ Text/Word, ※ RIS, ※ EndNote (xml)