JACoW is a publisher in Geneva, Switzerland that publishes the proceedings of accelerator conferences held around the world by an international collaboration of editors.
@inproceedings{yilmaz:icalepcs2023-mo2bco01,
author = {U.Y. Yilmaz and M.G.P.T. Android and M.J.A. de Beer},
title = {{Driving Behavioural Change of Software Developers in a Global Organisation Assisted by a Paranoid Android}},
% booktitle = {Proc. ICALEPCS'23},
booktitle = {Proc. 19th Int. Conf. Accel. Large Exp. Phys. Control Syst. (ICALEPCS'23)},
eventdate = {2023-10-09/2023-10-13},
pages = {25--29},
paper = {MO2BCO01},
language = {english},
keywords = {software, GUI, feedback, MMI, operation},
venue = {Cape Town, South Africa},
series = {International Conference on Accelerator and Large Experimental Physics Control Systems},
number = {19},
publisher = {JACoW Publishing, Geneva, Switzerland},
month = {02},
year = {2024},
issn = {2226-0358},
isbn = {978-3-95450-238-7},
doi = {10.18429/JACoW-ICALEPCS2023-MO2BCO01},
url = {https://jacow.org/icalepcs2023/papers/mo2bco01.pdf},
abstract = {{Ensuring code quality standards at the Square Kilometre Array Observatory (SKAO) is of utmost importance, as the project spans multiple nations and encompasses a wide range of software products delivered by developers from around the world. To improve code quality and meet certain open-source software prerequisites for a wider collaboration, the SKAO employs the use of a chatbot that provides witty, direct and qualified comments with detailed documentation that guide developers in improving their coding practices. The bot is modelled after a famous character albeit a depressed one, creating a relatable personality for developers. This has resulted in an increase in code quality and faster turnaround times. The bot has not only helped developers adhere to code standards but also fostered a culture of continuous improvement with an engaging and enjoyable process. Here we present the success story of the bot and how a chatbot can drive behavioural change within a global organisation and help DevOps teams to improve developer performance and agility through an innovative and engaging approach to code reviews. }},
}